An info tech is a person who provides information technology support to business or other organizations. Info technology is the collective term for computer systems, software, firmware, hardware, documentation, and communication. In other words, it is also known as information technology. Technology is the collective term for any techniques, practices, technical skills, processes, and methods used in the creation of products or services or in the achievement of specific goals, for instance scientific research.
One type of info tech is the computer systems technician. A computer systems technician will usually be specialized in one of two specialized fields: client server or network servers. The client server will focus on teaching users how to make use of computers and networks in a corporate setting; on a par with other computer and internet users. The network servers, however, will focus on more fundamental applications, such as file servers and email servers.
Another type of info tech is the information technology (IT) administrator. This person is a manager charged with the responsibility of implementing and maintaining computer systems. He or she will do a number of tasks, including designing and maintaining computer networks and managing data storage, security, recovery, and monitoring. The IT administrator is also responsible for the design and creation of information technology infrastructure that supports information technology-based business processes. The administrator must have knowledge of networking, protocols, servers, software, and viruses.
In some smaller companies, there may not be a position of IT manager. Information technology assistants (ITAs) are usually responsible for performing basic computer support duties. They will usually need to troubleshoot computer systems for customers, and may install new software or fix existing software. In some cases, the ITA will be granted more responsibilities if the company needs the services of an ITA more frequently or needs more training.
A number of colleges offer certifications for info tech jobs. These certifications allow the holder to be considered as an Info Tech even if he or she has not been formally trained in computer systems. Info tech jobs require a combination of technical knowledge and creative abilities. Some of the common certifications offered by colleges and universities are Certified Information Technology Architect (CITA), CompTIA Network+, and CCNA.
Info techs are expected to help consumers through on-line assistance. They are often the ones who will solve problems of customers on their own or provide advice on how to handle technical issues. These jobs require a combination of technical skills and creative abilities. For people who possess these skills and are interested in working as an info tech, then it would be a good idea to attend a computer courses college, one that caters to Info Tech jobs.